This position is accountable for the following KPIs
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Values: Excellence, Hard work, Stewardship, Difference, and Community
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100% Vehicles Prepped and Loaded Safely
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100% Daily Operational Tasks Completed
The basic job duties for this position are as follows
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Knowledgeable on property safety and layouts
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Knowledgeable of what not to wash
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Knowledgeable of tunnel equipment
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Greet guests as they approach the car wash tunnel
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Safely guide and load each vehicle by size
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Use the bug prep gun to properly prepare vehicles for the wash process
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Remove mud in wheel wells when appropriate
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Perform a safety inspection of vehicles before washing
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Make key adjustments to the car wash equipment
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Knowledgeable on E-Stop Locations
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Handle tunnel incidents effectively and safely
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Responsible for the vacuum service process
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Participate in the nightly close-down checklist
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Engage with each guest using the 4 Steps of Service
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Knowledgeable on 3 Single Wash packages
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Informs all retail guests about Memberships
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Able to present our differences
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Train new Team Members on approved training modules
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Aid in the member visit success rate. License Plate Recognition//RFID sticker reads
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Communicates key vehicle information and equipment retracts to the crew
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Vacuum area observance for guest satisfaction
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Knowledgeable on membership management
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Is fluent in the LEAP Conflict Resolution process
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Complete the daily shift report to document shift performance
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Maintains a clean, organized car wash facility
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Learn how to safely open and close the car wash with leadership
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Safely use ladders and engage the e-stop while cleaning
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Learn backroom safety and equipment knowledge
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Adhere to all company policies, procedures, safety standards, and codes of conduct
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Follow Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals
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Assist in cleaning the facility, which includes the equipment, walls, trench, vacuums, trash cans, and lot
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Willing to work in all weather conditions (cold, hot, wet, rain, snow)
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Able to lift up to 50 lbs.
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On your feet 100% of the day and outside
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Attend all mandatory training sessions
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Attend all mandatory team meetings and cleaning.
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Landscaping, weed control, and lot maintenance
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Any other duties directed by leadership
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This position is eligible for cash and digital tips