Description:
The Residential Supervisor supervises and coordinates residential living operations during the assigned shift.
This position's shift is 3pm-12am.
Job Description:
- Manage student movement and accountability within the dorms.
- Distribute dorm supplies and track dorm performance, including retention and incentives.
- Screen, interview, and recommend candidates for Residential Advisor (RA) positions.
- Report residential operations updates to the Residential Living Manager.
- Train, schedule, supervise, and evaluate RAs.
- Ensure dorm activity logs and non-health standing orders are followed and maintained.
- Teach and support students in developing independent living skills.
- Coordinate building and equipment use and maintain a safe, healthy dorm environment.
- Respond to student emergencies (injuries, illnesses, emotional issues, etc.) and provide first aid.
- Inspect dorms for cleanliness, safety, and attractiveness.
- Participate in case conferences and maintain accurate student development records.
- Complete required reports on time.
- Support student discipline, engagement, and employability skill development.
- Build strong rapport with students and collaborate with safety/security as needed.
- Provides regular feedback to students regarding appropriate employability skills.
- Arrange student transportation, as needed.
- Serve as the center’s after-hours liaison to the Center Director.
- Support student leadership programs.
- Follow CDSS, Code of Conduct, and all DOL, OFCCP, PRH, Bizzell, and Center policies.
- Maintain property control, safety standards, and good housekeeping practices.
- Model Bizzell values, Career Success Standards, and reinforce employability skills.
- Participate in all required staff training.
- Perform other duties as assigned.
Requirements:
Key Competencies
Effective Communication
- Communicate clearly and ensure understanding.
- Strong written and verbal skills for explaining information and ideas.
- Use professional body language and actively listen.
Organization of Work
- Able to manage multiple tasks and projects with strong decision-making and flexibility.
- Use effective time management, prioritization, and organization.
- Produce accurate, high-quality work with attention to detail.
- Continuously seeks ways to improve services and grow professionally.
Professionalism
- Demonstrate professional and respectful interactions, and follow Healthy Workplace policies.
- Work well as part of a team and build positive relationships.
Qualifications
- Ability to perform all essential job duties effectively.
- Proficient in advanced Microsoft Office tools (Word, PowerPoint, Outlook, Excel).
- Basic computer skills (email, internet, Adobe Acrobat).
- Strong communication, interpersonal, and organizational abilities.
- Knowledge of recreation programs, sports, games, and arts & crafts.
Experience
Preferred: 2+ years as a Residential Living Supervisor or similar supervisory role.
Minimum 1 year working with youth or related experience/training.
Education
Associate degree in a human services field (Social Work, Psychology, Sociology, Counseling, or similar) or an equivalent combination of education and related experience.
Certificates, Licenses, Registrations
Valid State Driver’s License.
