Part-Time Lobby Manager / Sales & Customer Service Associate
The Little Gym
The Little Gym is looking for an outgoing, high-energy team member to join our front desk and customer experience team! This role is perfect for someone who loves working with people, creating a fun atmosphere, and helping families find the right programs for their children.
We are hiring for a Part-Time Lobby Manager / Sales & Customer Service Associate for evening and weekend shifts.
Responsibilities:
- Greet families and create a warm, welcoming lobby atmosphere
- Provide excellent customer service through face-to-face interaction, phone calls, and email/text communication
- Sell memberships, classes, camps, and birthday parties to prospective customers
- Answer questions and help families choose the right program
- Manage front desk operations and point-of-sale (POS) system
- Process enrollments, payments, and account updates
- Support daily operations and keep the lobby organized and engaging
- Build relationships with members and create an exceptional customer experience
- Assist with promotions, events, and lead follow-up
- Create and manage social media content for platforms such as Facebook, Instagram, and TikTok
- Capture photos/videos and help promote programs, events, and gym culture online
Qualifications:
- Strong communication and people skills
- Sales experience or confidence speaking with potential customers preferred
- Customer service, retail, hospitality, theater, childcare, marketing, or front desk experience is a plus
- Social media experience preferred, especially with Facebook, Instagram, and TikTok
- Comfortable multitasking in a fast-paced environment
- Positive attitude with an energetic and professional personality
- Basic computer and POS system skills
- Reliable evening availability
- Weekend availability preferred
Schedule:
- Part-time
- Evening shifts
- Some weekend availability preferred
Why You'll Love Working Here:
- Fun, upbeat work environment
- Flexible part-time schedule
- Opportunity to build sales, marketing, and leadership skills
- Meaningful interaction with kids and families
- Team-oriented atmosphere with growth opportunities
If you love connecting with people, creating engaging social media content, and delivering amazing customer experiences, we’d love to meet you!
