Job Title: Banquet Coordinator
Position Overview: Chadwick’s Restaurant Bar & Grill is seeking a detail oriented and customer focused Banquet Coordinator to coordinate and execute a wide range of events, including private parties, weddings, corporate functions, and social gatherings. This role focuses on delivering exceptional guest experiences by managing event logistics, customizing client needs, and ensuring seamless coordination with the restaurant’s operations team.
Key Responsibilities:
- Serve as a primary contact for clients planning a wide range of events
- Thorough follow up to event inquiries
- Conduct site tours and showcase event spaces, including indoor dining areas and seasonal patio options
- Plan and coordinate event details such as menus, layouts, timelines, and special requests
- Coordinate with culinary, bar, and service teams to ensure seamless event execution
- Manage event bookings, contracts, and client communications
- Coordinate with external vendors (decorators, entertainment, rentals, etc.)
- Oversee event setup, execution, and breakdown
- Ensure a high level of customer satisfaction and promptly resolve any issues
- Identify opportunities to upsell food, beverage, and event enhancements
- Maintain accurate records, contracts, and event documentation
Qualifications:
- Previous experience in event planning, wedding coordination, hospitality, or restaurant management preferred
- Strong organizational and time-management skills
- Excellent communication and customer service abilities
- Ability to manage multiple events simultaneously
- Flexibility to work evenings, weekends, and holidays as needed
- Detail-oriented with strong problem-solving skills
Preferred Skills:
- Experience in a restaurant, wedding, or private event venue setting
- Knowledge of food and beverage service and event flow
- Sales experience or ability to meet booking targets
- Familiarity with event planning
Work Environment:
- Fast-paced hospitality setting within a full-service restaurant and bar
- Combination of office planning and on-the-floor event execution
- Team-oriented environment working alongside culinary and front-of-house staff
Compensation & Benefits:
- Competitive hourly wage or salary (based on experience)
- Opportunities for bonuses or event-based incentives
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Work Location: In person