Overview
Join our dynamic dental team as a Dental Receptionist, where your energetic and positive attitude will be the first impression for our patients! In this vital role, you will serve as the welcoming face of our clinic, managing patient interactions, scheduling appointments, and ensuring smooth administrative operations. Your expertise in medical billing, insurance verification, and electronic health record (EHR) management will contribute to delivering exceptional patient care and efficient office workflows. If you thrive in a fast-paced environment and are passionate about healthcare support, this opportunity is perfect for you!
Responsibilities
- Greet and welcome patients in a professional and friendly manner.
- Assist patients with check-in and check-out procedures.
- Answer phone calls and respond to patient inquiries.
- Schedule, confirm, and manage patient appointments.
- Coordinate appointment flow to support efficient clinic operations.
- Send appointment reminders and manage cancellations or rescheduling.
- Maintain accurate and updated patient records.
- Ensure proper organization and filing of patient documents.
- Verify patient insurance information when required.
- Assist with billing coordination and collection of patient co-payments.
- Process payments according to clinic policies.
- Communicate patient messages and information to the dental team.
- Assist with additional administrative tasks that support clinic operations.
Experience
- Proven experience as a Medical Receptionist or Dental Receptionist in a clinical or dental setting
- Knowledge of dental terminology, medical terminology, and health insurance processes preferred
- Familiarity with electronic health record (EHR) systems like Dentrix or similar platforms
- Experience with medical billing, insurance verification, and Medicare/Medicaid procedures
- Excellent computer skills including proficiency in Microsoft Office suite and clinic management software
- Bilingual abilities are a plus to serve diverse patient populations effectively - Spanish preferred
- Demonstrated ability to maintain clinical confidentiality policies while managing sensitive medical information
Join us to make a difference in our patients’ lives by providing compassionate support from the front desk! We’re committed to fostering a professional environment where your skills in healthcare administration shine. This paid position offers an engaging opportunity to grow your career within a supportive team dedicated to excellence in dental care.
Pay: $22.00 - $25.00 per hour
Benefits:
- AD&D insurance
- Dental insurance
- Disability insurance
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
