JOB
Pinellas County Sheriff’s Office is seeking a Records Technician I to join our Records Division team. In this role, you will help serve as a key point of contact between the agency and the community by assisting citizens, processing public records requests, maintaining accurate records, and ensuring sensitive information is handled professionally and in accordance with Florida public records laws. No two days are exactly the same, as team members balance customer service, research redaction of reports, data entry, and communication with both the public and other law enforcement agencies.The ideal candidate is organized, detail-oriented, and able to multitask in a fast-paced environment while maintaining accuracy and professionalism. They enjoy working with people, communicate effectively, and thrive in a team setting where customer service and collaboration matter. Experience or familiarity with F.S.S. 119 and public records laws is helpful. This position is scheduled Monday – Friday, day shift hours, with weekends and holidays off.The starting pay for this position is $20.22 per hour. The background investigation process may take up to 6 weeks depending upon the complexity of the applicant's background and position for which they've applied.Under the general direction of the Records Supervisor, members in this position perform responsible and moderately difficult, routine work pertaining to records requests. This position requires accurate typing, entering and maintaining information into databases, updating files, researching information, managing records, providing information to callers and/or walk-in citizens, and maintaining knowledge of the agency’s policies and procedures. Work is reviewed through observation and results obtained.SUPERVISES OTHERS: NoAssists citizens with public records requests; frequently requiring independent action and discretion on problems encountered, maintains required records of outgoing informationProvides information to other divisions, the public and other agencies, applying significant knowledge of departmental rules, regulations, and proceduresUses computer terminal to access information from various law enforcement data systems such as Odyssey, ACISS, CAD and FACESNXTTypes various form letters and other routine correspondence and calculate duplicating costsAcknowledges all public record requests promptlyBuilds files in order to properly and accurately log and document incoming public record requestsRedacts exempt and confidential information according to Public Record Laws on police reportsKeeps accurate records of all requests and correspondence as well as records provided in response to public record requestsLearns and understands F.S.S. 119, Public Records in order to apply knowledge to the release of information in reportsAnswers telephones and disseminates information to appropriate individualsGreets visitors or members and addresses their inquiriesOperates office equipmentSorts and distributes interoffice mailRegular and reliable attendance is required as an essential function of the positionThis position may be considered essential and, in the event of an emergency or natural disaster, may be required to report to workParticipates in Sheriff’s Office recruitment and community relations activities as directedThis list is not intended to be all-inclusive and you may not be responsible for every item listed. The employer reserves the right to assign additional functions and responsibilities as necessary
EXAMPLE OF DUTIES
High School graduation or equivalent diploma from an institution accredited by an accrediting body recognized by the U.S. Department of Education (DOE) or licensed as a degree granting institution by the Commission for Independent EducationOne (1) year experience in a clerical office environment preferredTesting RequiredMust possess a valid Florida driver’s license
SUPPLEMENTAL INFORMATION
The physical abilities listed below are requirements to perform the essential functions and responsibilities.Sit up to 8 hours per dayStand up to 3 hours per dayWalk up to 2 hours per dayOccasionally lift up to 10 lbs.Occasionally bend, squat, climb, reach, kneel and twist
