General Purpose of the Job:
As a Food Runner, you must be friendly, attentive and posses good communication skills. A guest’s dining experience depends heavily on food arriving hot, accurate, and promptly, and you play a major role in making that happen. Remember, consistency is a key element in a positive experience. We achiveve this by always following proper food handling and delivery procedures. You should be organized, able tothink and act quickly and effectively while retaining self-composure, especially during busy rushes. Be guest sensitive and posses a sense of timing and urgency.
Essential Duties and Responsibilities:
- Deliver food from the kitchen to guests promptly, ensuring accuracy of every order before it leaves the pass
- Confirm table numbers and seat positions with the expo or kitchen staff to ensure food reaches the correct guest
- Welcome each guest personally when delivering food and check that the order is complete and correct
- Make guests feel appreciated through your actions and attentiveness
- Work as a team with all personnel to maintain an effective atmosphere and an efficient food and beverage service
- Work with others to keep all areas always cleaned and stocked to Tin Star standards
- Communicate clearly with kitchen and front of house staff regarding the order status, table changes, or delays
- Carry multiples plates safely and efficiently while maintaining proper food presentation
- Be attentive! Offer refills, condiments, or assistance before the guest asks for it
- Notify servers immediately of any guest needs, concerns or special requests observed while delivering food
- Be alert of guest signal (raising hand, looking directly at you, etc.), and acknowledge the guest so they know assistance is on the way.
- Ensure hot food stays hot and is delivered promptly to maintain food quality and temperature standards
- Assist with cleaning duties and resetting tables as needed to support overall dining room flow.
- Other duties as directed
Requirements:
- Knowledge of FIFO inventory method.
- Excellent communication skills.
- Organizational skills with the ability to multitask
- Knowledge of Tin Star’s food & beverage specifications.
- Knowledge of workplace safety procedures.
- State applicable health and/or alcohol compliance card.
Physical Demands:
The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This role requires the ability to move, push and lift up to 50 lbs.
- Standing, sitting, or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required.
Pay: From $10.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
