Job Summary
Join our dynamic veterinary team as a Veterinary Receptionist, where your energetic and positive attitude will be the first point of contact for pet owners and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure a smooth flow of communication between clients and veterinary staff. Your enthusiasm and organizational skills will help create a welcoming environment that supports exceptional animal care and client satisfaction. This paid position offers an exciting opportunity to be part of a passionate team dedicated to animal health and well-being.
Duties
- Greet clients and visitors warmly, providing excellent customer service with a lively and professional demeanor
- Schedule appointments, answer phone calls, and manage client inquiries efficiently
- Collect payments, process medical billing, and handle medical collections with accuracy and confidentiality
- Support veterinary staff by preparing animals for procedures, including animal restraint and handling
- Facilitate communication between clients and veterinary team regarding pet care instructions and follow-up appointments
Requirements
- Previous experience in veterinary reception or customer service is highly preferred; familiarity with veterinary terminology is a plus
- Knowledge of animal handling techniques and pet care practices is preferred
- Ability to multitask while still maintaining a high quality of service
- Excellent communication skills with the ability to explain information clearly
- Ability to work in a fast-paced environment while maintaining attention to detail and professionalism
- Strong work ethic with reliability and honesty are a must
Job Type: Full-time
Pay: From $15.00 per hour
Work Location: In person
