Venue Host
Position Summary
The Venue Host serves as the primary on-site day-of representative for our event venues, ensuring each property is guest-ready, welcoming, and operating smoothly throughout every event. This role is responsible for opening and closing venue spaces, preparing event areas, supporting clients and vendor partners day-of, monitoring the property during events, and restoring the venue to company standards afterward.
This position requires exceptional attention to detail, strong customer service skills, the ability to work independently, and a proactive approach to problem solving.
Essential Responsibilities
Venue Preparation
Open and prepare assigned venue(s) prior to events.
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Unlock buildings and event spaces and ensure all lighting, climate controls, and building systems are operating properly.
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Complete venue walkthroughs to verify cleanliness, organization, and readiness.
Prepare bridal suites, lounges, and guest spaces with stocked amenities and refreshments (as needed)
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Inspect restrooms and replenish supplies as needed.
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Set exterior signage and ensure parking and guest arrival areas are welcoming.
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Perform light housekeeping, sweeping, and general property maintenance to maintain presentation standards.
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Review event layouts and verify room setups match event diagrams and client expectations.
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Identify and resolve setup discrepancies before guest arrival.
Client & Vendor Support
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Welcome planners, vendors, and clients upon arrival.
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Serve as the on-site venue resource throughout the event.
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Answer questions and provide guidance regarding venue operations and policies.
Work with catering teams, rental vendors, DJs, photographers, and planners day-of to help ensure smooth event execution.
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Communicate any facility concerns or event issues promptly to leadership.
Event Oversight
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Monitor venue spaces throughout events to maintain cleanliness and organization.
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Restock restroom supplies and empty trash as needed.
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Adjust lighting, climate controls, and venue ambiance throughout the event.
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Ensure outdoor spaces remain clean, safe, and guest-ready.
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Monitor venue policies, including music curfews and property guidelines.
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Perform regular property walks to identify maintenance concerns, safety hazards, or guest needs.
Closing Responsibilities
Qualifications
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Excellent customer service and hospitality skills.
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Strong organizational skills with exceptional attention to detail.
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Ability to work independently while managing multiple priorities.
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Comfortable interacting professionally with clients, vendors, and event staff.
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Ability to solve problems quickly and remain calm under pressure.
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Basic understanding of building operations and facility care is preferred.
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Comfortable using smartphones, tablets, and venue technology for access control and event information.
Physical Requirements
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Ability to walk and stand for extended periods.
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Ability to lift up to 30 pounds.
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Frequent bending, reaching, and climbing stairs.
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Ability to work both indoors and outdoors in varying weather conditions.
Schedule & Availability
Flexible schedule with availability to work as needed from a list of set dates, either opening or closing venue spaces.
Must be able to travel to company venues as assigned.
Compensation
This is a part-time hourly position. Pay rate range is $23-$25 per hour.
Additional Information
The purpose of this job description is to provide a general overview of the responsibilities and requirements of this position. It is not intended to be a complete list of all duties, responsibilities, or qualifications. Employees may be assigned additional job-related tasks as needed to support business operations.
