Cleaning and sanitizing all surfaces in guest rooms and public common areas, including furniture, fixtures, and electronic devices.
Making beds, changing linens, and replacing towels and amenities.
Vacuuming carpets, rugs, and upholstery.
Dusting and wiping down surfaces such as desks, tables, and countertops.
Emptying trash bins and replacing liners.
Restocking supplies such as towels, toiletries, coffee, and tea.
Cleaning and disinfecting bathroom fixtures, including sinks, toilets, tubs, and showers.
Checking for any maintenance issues or damages and reporting them to the appropriate department.
Checking guest rooms for any items left behind by guests and following hotel procedures for handling lost and found items.
Following established protocols for handling cleaning chemicals and using personal protective equipment when necessary.
Adhering to health and safety regulations and guidelines to maintain a safe and healthy environment for guests and staff.
Participating in training sessions on safety procedures and emergency protocols.
Providing friendly and courteous service to guests when interacting with them in hallways or guest rooms.
Responding promptly to guest requests or concerns and addressing them with professionalism and efficiency.