Assist in the daily responsibilities of table games operations.
Essential Duties and Responsibilities (other duties may be assigned)
- Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements
- Monitors the performance of subordinates, ensuring adherence to casino policies and procedures.
- Oversees and maintains integrity of Table Games activity.
- Possess good working knowledge and understanding of Table Games.
- Approves and oversees count table inventory at the beginning and end of shifts.
- Facilitates replenishment of chips.
- Supervises issuance of cards.
- Instructs personnel on table assignment.
- Ensures application and/or compliance of federal currency reporting requirements.
- Handles minor guest complaints.
- Assists Shift Manager with gaming operations.
Can perform duties assigned by Shift Manager
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Supervisory Responsibilities
- Directly supervises the dealers. Carries out supervisory responsibilities in accordance with the organizations policies, procedures and applicable laws.
Responsibilities include planning, assigning and directing work; gives input on performance appraisal; rewarding and disciplining employees per approved casino policies; addressing complaints and resolving problems.
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GAMING EXPERIENCE REQUIRED
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- High school diploma or GED, and 2 years related experience and/or training; or equivalent combination of education and experience in card room operations, to include but be limited to experience as a dealer and/or Floor Supervisor.
- Must possess the ability to differentiate Cheque color and appropriate values of each.
Must be able to communicate in English.
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Working Conditions/Physical Demands
- To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/work station for the duration of the shift.Must be able to work in a smoke filled environment.
- Typically the individual will be housed in an office environment.
- The noise level in the work environment is usually moderate, but will escalate when located in the casino environment.
- Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.
