The Career Advisor delivers customer service, administrative and basic technical and/or programmatic assistance and support to adults, dislocated workers, and youth, job seekers, staff and/or business customers. In order to fulfill the objectives of this position, the Career Advisor performs the following functions:
Essential Duties
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Assists job seeker/job changer customers with career development and job search activities including applications, resumes and interview preparation.
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Use appropriate computer software including word processing, spreadsheets, Internet, and specialized computer applications.
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Assists all customers with job search/job development/job placement activities, including business customers.
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Provides vocational, educational and personal counseling and/or case management for NCWorks Career Center customers individually and in small groups.
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Responsible for AD/DW/Youth case management for designated WIOA customers, including mandated case load numbers, eligibility determination, documentation of activities, delivery of required services and follow-up to meet required performance measures.
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Develops and updates individual action plans as needed to facilitate successful job placement for customers.
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Responsible for customer assessment, eligibility, enrollment, tracking, and follow up.
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Identifies barriers to employment for individuals and initiates referrals to appropriate services for assistance.
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Reviews employer job orders and ensures qualified job applicants are referred based on defined standards as set by employers.
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Provides excellent customer service to every customer or potential customer, utilizing interviewing, coaching/training techniques, labor market information and recruiting skills to match job seekers to employers.
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Coordinates program functions with other NCWorks Career Center staff, college personnel, workforce development programs, and human service agencies to accomplish customers’ goals and program objectives.
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Works as a team member within the NCWorks Career Center and Student Services Division.
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Completes all forms and documentation associated with above responsibilities accurately and on time.
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Requires weekly travel between Columbus and Pender County locations.
A completed Southeastern Community College application (located on the SCC website), a resume, a letter of interest addressing the requirements, and educational transcripts (unofficial copies of transcripts will be sufficient for the screening process, but official copies must be submitted prior to employment) must be submitted to the college Human Resources Office in order for applicants to be considered for this position. Applications will be reviewed as they are received and screened for candidates who meet the qualifications of the position. Applications will be accepted until the posting closes.
Applicants should submit all documents as requested on the SCC website at https://www.schooljobs.com/careers/sccnc. Inquiries should be directed to the Human Resources Office, Southeastern Community College, P.O. Box 151, Whiteville, NC 28472. Telephone (910) 788-6310.
An Equal Employment Opportunity Employer
