Coordinate and execute site deployments, including planning, scheduling, and on-site installation of hardware and configurations
Conduct site surveys to assess network environments, gather user requirements, and document current configurations
Configure routers, switches, computers, and peripherals; implement and maintain secure, reliable network architecture
Provide daily IT support across client/server/storage/network systems, including monitoring, troubleshooting, and problem resolution
Manage system configurations and documentation, oversee hardware procurement, inventory, equipment movement, and shipping
Ensure compliance with security directives and support architecture improvements through change requests and performance recommendations
Travel up to 75% within the U.S. and occasionally (5–10%) OCONUS to perform deployment activities, surveys, installations, and on-site support
Bachelor’s degree and 2+ years of IT-related experience, or High School Diploma with 6+ years of IT experience may be substituted for a degree
DoD 8570 IAT Level II Certification, e.g., Security+
DoD 8570 Computing Environment Certification required within 6 months of hire, e.g., MCSA, VCP, or equivalent
Experience with Microsoft Windows 2008/2012/2016/2019 Servers; Microsoft Windows 10; administering Microsoft Exchange, Active Directory, and workstation and server hardware; administering Microsoft Office 2010/2016; administering DNS, Group Policy, and PKI; administering vSphere, Horizon View, data backup, and antivirus software; basic networking including DHCP/TCPIP; experience with deploying workstation images; and experience with thin and/or zero clients
Knowledge and experience with Microsoft Windows Systems, HP SANs, or VMware products
Proficiency using Microsoft Office Suite
Outstanding customer relationship management skills
Ability to operate under minimal supervision.
Experience in the following areas: hardware/software security, router and switch communications protocols, network management, encryption techniques, firewall rule definition and authentication technologies.
Working knowledge of communication security (COMSEC) policies and integration
Working knowledge of Microsoft Windows systems, including DNS, Group Policy, and PKI
Good working knowledge of applying security best practices from DISA and/or vendors.
Basic networking
ITIL Foundations certification
Ability to manage multiple tasks and prioritize effectively
Experience using a Service Desk ticketing system, such as ServiceNow
