Job Overview
We are seeking a dynamic and compassionate Orthodontic Treatment Coordinator to join our vibrant dental team. In this vital role, you will serve as the primary point of contact for patients undergoing orthodontic treatment, guiding them through their journey with enthusiasm and professionalism. Your expertise will ensure seamless communication between patients and the clinical team, coordinate treatment plans, and manage all administrative aspects related to orthodontic care. This position offers an exciting opportunity to make a meaningful impact on patients’ smiles while working in a fast-paced, supportive environment that values growth and excellence.
Duties
- Act as the welcoming face of the orthodontic practice, providing exceptional patient service from initial consultation through ongoing treatment.
- Explain treatment options, procedures, and financial arrangements clearly and confidently to patients and their families.
- Coordinate appointments, follow-up visits, and treatment schedules using electronic medical record (EMR) systems such as Eaglesoft or Dentrix.
- Assist in collecting patient medical histories, updating records in compliance with HIPAA regulations, and ensuring accurate documentation of all interactions.
- Collaborate with the clinical team to prepare patients for procedures involving X-ray imaging, 3D scanners, or other medical imaging tools.
- Manage insurance verifications, pre-authorizations, and coding using medical documentation standards to facilitate smooth billing processes.
- Support infection control protocols and aseptic techniques during chairside assisting and four-handed dentistry procedures.
- Maintain detailed records of vital signs, medical history, and dental terminology relevant to pediatric dentistry and general dentistry cases.
- Facilitate communication between patients, parents (in pediatrics), and providers to promote understanding of treatment plans including prosthodontics or endodontics when applicable.
- Ensure compliance with all HIPAA guidelines while managing medical records and electronic health information securely.
Skills
- Proficiency in EMR systems such as Eaglesoft, Dentrix, and Open Dental for scheduling, documentation, and billing purposes.
- Strong knowledge of dental terminology, anatomy, infection control practices, and aseptic techniques essential for a dental clinic environment.
- Experience with pediatric dentistry procedures including vital signs monitoring and pediatric-specific communication strategies.
- Familiarity with medical coding standards relevant to dental procedures and treatments involving medical documentation.
- Ability to operate dental imaging equipment such as X-ray machines and 3D scanners confidently.
- Excellent communication skills to explain complex treatment options clearly to patients of all ages.
- Knowledge of dental assisting procedures including chairside assisting, four-handed dentistry techniques, and maintaining a sterile environment.
- Understanding of HIPAA regulations related to medical records management and patient confidentiality.
- Experience working within general dentistry or specialized fields like prosthodontics or endodontics is highly desirable.
- Ability to multitask efficiently in a fast-paced setting while maintaining attention to detail in medical documentation. Join us in delivering outstanding orthodontic care by combining your passion for patient service with your technical expertise! This paid position offers a rewarding environment where your skills directly contribute to transforming smiles while supporting your professional growth in a collaborative team setting.
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
