Job Summary:
We are looking for a friendly, energetic, and organized Host/Hostess to join our team. As the first point of contact for our guests, you will be responsible for creating a welcoming atmosphere, managing reservations, and ensuring smooth seating arrangements to enhance the guest experience.
Key Responsibilities:
- Greet guests with a warm and friendly attitude as they enter the restaurant
- Manage the seating chart and waitlist efficiently
- Escort guests to their tables and present menus
- Answer incoming calls and assist with reservations and inquiries
- Maintain cleanliness and organization of the front desk and entrance area
- Coordinate with servers and managers to ensure proper table turnover and guest satisfaction
- Monitor guest flow and communicate any issues or wait times to guests
- Provide menus, inform guests of specials or promotions, and answer basic questions about the restaurant
Qualifications:
- High school diploma or equivalent preferred
- Previous experience in a hospitality or customer service role is a plus
- Excellent communication and interpersonal skills
- Positive attitude and professional appearance
- Ability to multitask and remain calm under pressure
- Basic computer or reservation system knowledge (e.g., OpenTable)
Work Environment:
- Fast-paced restaurant setting
- Standing for extended periods
- Evenings, weekends, and holiday shifts may be required
Job Types: Full-time, Part-time
Work Location: In person
