Position Summary
The Relations Coordinator supports both the internal culture and external reputation of the organization through effective communication, marketing, and people-focused initiatives. This role combines brand promotion, and operational support to strengthen employee engagement, enhance community and vendor relationships, and ensure consistent representation of the company’s mission and values.
The Relations Coordinator reports directly to the president and serves as a backup for the bookkeeper in their absence.
Key Responsibilities
Brand & Marketing Relations
· Develop, schedule, and maintain internal and external marketing communications, including social media and digital content.
· Collaborate on campaigns that enhance community outreach, brand awareness, and client engagement.
· Assist with maintaining brand consistency across all platforms, events, and promotional materials.
· Represent the company in community or business events, ensuring a professional and mission-aligned image.
· Organize event registrations and track marketing information obtained from events
Client Relations
· Greet clients, vendors, and visitors in a professional and courteous manner.
· Handle incoming calls, route messages, and assist with general inquiries.
· Assist with marketing approval and review for portions within project kickoffs and closeouts.
· Prepare final documents by proofreading, formatting, and editing contracts, grant and permit applications, proposals, reports, and shop drawings with final approval from technical staff.
· Build collaborative partnerships with prime and sub-consultants through networking.
Employee Relations
· Organize recruitment, onboarding, and offboarding processes.
· Create and promote employee engagement initiatives, and recognition programs
· Point of contact for HR inquiries.
· Maintain and update personnel records
· Distribution, organization and tracking of employee certifications, licenses, renewals and updates regularly.
General Office & Team Assistance
· Collaborate with technical team to ensure timely document flow and task completion.
· Provide backup coverage for the bookkeeper in general operations duties when needed.
· Other duties as assigned.
Qualifications
Required
· 3-5 years of experience in marketing and administrative coordination roles (small-business experience a plus).
· Excellent analytical and organizational skills.
· Excellent written and verbal communication and interpersonal skills.
· Strong accuracy, attention to detail, data tracking, document creation and formatting, and organizational skills.
· Proficiency with Adobe Acrobat, Microsoft Office, social media platforms, word press, and basic graphic design or content tools (Canva, Constant Contact, SharePoint, etc.).
· Ability to manage multiple deadlines, priorities and tasks in a fast-paced environment.
· Capable of working independently and collaboratively with cross-functional teams.
Preferred
· Associate’s or Bachelor’s degree in Business Administration, Communications, Marketing, or related field.
· One (1) or more years of engineering, architecture, or construction industry experience.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Ability to Commute:
- Montoursville, PA 17754 (Required)
Work Location: In person
