Cannabis Sales Consultant & Delivery Specialist
Pay: $20-$21/hr + tips
About Ohana Cannabis
1104 Ocean St, Santa Cruz, CA 95060
Ohana Cannabis is a customer-focused cannabis retailer dedicated to delivering high-quality products, exceptional service, and a compliant, professional experience. We take pride in educating our customers and maintaining a standard of service that reflects our commitment to excellence.
Position Overview
We are seeking a professional, service-driven Cannabis Sales Consultant & Delivery Specialist who understands the importance of consistency, attention to detail, and customer care.
This role is ideal for someone who takes ownership of their work, communicates effectively, and is committed to delivering a high-quality experience in every interaction—both in-store and during delivery.
Key Responsibilities
Sales & Customer Experience
- Deliver a professional, knowledgeable, and welcoming customer experience
- Provide personalized product recommendations and accurate information
- Process transactions with precision and full regulatory compliance
- Maintain an organized, clean, and well-presented sales environment
- Stay informed on product knowledge, promotions, and compliance updates
Delivery Operations
- Execute deliveries efficiently using routing software
- Verify identification and ensure order accuracy at each stop
- Handle cash and digital payments responsibly
- Maintain company vehicle standards and follow all safety protocols
- Represent the company professionally during all customer interactions
Fulfillment & Inventory Support
- Prepare and verify orders with accuracy and attention to detail
- Ensure all orders meet compliance and quality standards
- Support inventory organization and operational efficiency
Qualifications
- Valid driver’s license and clean driving record
- Reliable transportation
- Prior retail, sales, or customer service experience (cannabis experience is not necessary)
- Strong communication, organization, and time management skills
- Ability to perform in a fast-paced, structured environment
- Familiarity with POS systems and basic Google Suite functions
- Ability to lift up to 50 lbs
What We Value
- Professionalism, accountability, and follow-through
- Strong interpersonal skills and emotional intelligence
- A solution-focused mindset
- Adaptability and the ability to remain composed under pressure
- A genuine commitment to delivering a high standard of service
Benefits
- Employee discounts
- Paid training
- Opportunities for growth and advancement
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Benefits:
Application Question(s):
-
This role may require the use of a personal vehicle for deliveries. Are you willing to use your personal vehicle as needed for work-related deliveries?
- Do you currently have access to a reliable personal vehicle?
- Do you currently hold a valid driver’s license?
- Do you currently maintain active auto insurance that meets or exceeds state minimum requirements?
- If selected to move forward, are you willing to provide proof of valid auto insurance?
- As part of the hiring process, we may conduct a Motor Vehicle Record (MVR) check. Do you authorize Ohana Cannabis co. to obtain your driving record for employment purposes?
- Please type your full name below to acknowledge that the information provided is accurate and that you consent to the use of your personal vehicle (if applicable) and to a Motor Vehicle Record check if required.
Work Location: In person