Summary of Position:
The Account Manager manages the ongoing customer relationships and is responsible for contract renewals to existing clients, introduction of new products and services, and revenue growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Maintains and nurtures existing client relationships at the senior management level
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Oversees negotiation of renewal contracts
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Performs high level issue resolution
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Supports and coordinates the interaction between all customer facing departments and existing accounts within the specified region.
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Develops and implements strategic sales and new product placement plans to accommodate region’s goals.
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Reviews market factors to determine client needs, price schedules, and discount rates.
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Assists Client Services in challenging situations.
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Understands the business climate including industry type, growth rate, and market factors in assigned territories.
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Generates account plans for all key accounts
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Prepares periodic sales reports showing sales volume, potential sales, and areas of client base expansion.
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Presents demos to key clients and provides customer training on existing and new products and services
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Controls expenditures of specified region to conform to budgetary requirements.
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Develops new sales opportunities within the financial banking industry
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Attends Trade Shows and Conferences
QUALIFICATIONS: (required)
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Bachelor’s degree preferred
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Minimum 8 plus years related experience or equivalent
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Commitment to excellence and high standards
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Strong organizational, problem-solving, and analytical skills
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Acute attention to detail
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Demonstrated ability to plan and organize projects
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Ability to deal effectively with a variety of individuals at all organizational levels.
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Good judgment with the ability to make timely and sound decisions
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Ability to direct and recommend cost-effective creative solutions
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Ability to perform diversified clerical functions and basic accounting procedures
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Proficient on PowerPoint, salesforce, and excel
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The ability to effectively present online or in person product demonstrations
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Travel to clients or shows when applicable
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Analyze statistical and financial data
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Coordinate multiple tasks simultaneously
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Collect, interpret, and/or analyze complex data and information
ADDITIONAL REQUIREMENTS:
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Possess a valid State Issued Driver’s License and is insurable
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Provide and maintain current valid proof of automobile insurance policy
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Successfully complete a background verification process
