Stellar Public Adjusting Services
Accounts Receivable Supervisor
POSITION PURPOSE AND OBJECTIVES
The position of Accounts Receivable Supervisor is responsible for overseeing the collection efforts of accounts receivable balances for Stellar Public Adjusting Services per month. The Supervisor is also responsible for the supervision of the collections and cash applications staff. In addition, the Supervisor will also work closely with outside Collection Agencies as well as performing credit and collections for the largest and most sensitive customer accounts. The Supervisor would also work closely with the Controller concerning Corporate General Ledger matters. The job does not require performing credit analysis on potential customers.
ESSENTIAL JOB FUNCTIONS
- Ensures that there is an effective Billing processes and policies that contribute to accurate invoicing.
- Responsible for creating and posting all new invoices.
- Based on the Monthly Aging lead the team to collect balances according to the corporate policy.
- Placing direct phone calls and E-mails to customers that are past due.
- Turning accounts over to an outside Collections Agency based on corporate policy.
- Oversee and manage communication with attorneys and vendors related to (1) payments from attorneys, (2) payments for legal documents, (3) payments from vendors.
- Relays to Controller any and all accounts that need to be written off to bad debt.
- Prepares documentation necessary to create the Credit or Debit Memo necessary to true up a customer account.
- Oversees and assists with the cleanup of RU?s (unapplied receipts), short paid invoices and Charge Backs.
- Addressing ongoing customer complaints concerning billing or service rendered and works on complaints of service failures with designated departments.
- Train and oversee the payments posting ion the accounting system.
- Maintain ID?s for commissions.
