Are you looking for a rewarding career that allows you to work with pets? Are you excellent in customer service and do you welcome new clients with compassion and a “we’re here to help” attitude? Are you calm during highly stressful situations?
We are looking for a strong, positive and motivated individual to join our team. Our receptionist is responsible for creating a bridge of communication between clients and our internal teams. If you are someone that enjoys a challenge, loves helping pets get access to care, and working in a fast-paced environment with unpredictable client flow, then please apply!
24/7 PetVets, formerly Veterinary Emergency Service, has been serving the Central Valley for more than 41 years. We provide emergency and urgent care for family pets. We are the ultimate one-stop-shop for the best emergency pet care!
Benefits:
Health/Vision and Simple IRA. Hours will vary as we are a 24/7 hospital. Receptionists are typically scheduled 40 hrs. between Sun-Sat, late afternoons and evenings. Must be able to work holidays, weekends, and evenings.
Here is a brief breakdown of responsibilities.
- Superior people skills required and bilingual-Spanish is preferred
- Have ER patient triage knowledge; properly assess and discern emergent cases
- Client-focused. Excellent phone skills. Greet clients and accurately collect intake information and treatment authorization. Answer patient questions/concerns.
- Investigate and present payment options
- Prefer experience with practice management software (Cornerstone software is used at this practice).
- May present comprehensive treatment plans to patients (prepare, present, maintain accuracy, and professionalism).
Health/Vision and Simple IRA. Bonus incentive too!
Job Type: Full-time
Experience:
- Customer Service – 1-2 years
- Practice Management Software: Prefer 1 year
- Presenting Treatment Plans to patients: 1 year
Language:
Location:
Please send your resume to [email protected].
