Executive Assistant / Referral Coordinator
Pay: $15.00–$20.00 per hour
Job Type: Full-time or Part-time
About Us
Pathways Professional Counseling and Pathways Medical are seeking a friendly, organized, and detail-oriented Executive Assistant/Referral Coordinator to join our team. We are looking for someone who enjoys helping others, thrives in a fast-paced environment, and takes pride in providing excellent customer service.
This position supports both our counseling and medical practices and plays an important role in the daily operations of our office. Applicants must be available to work until 7:00 PM Monday through Thursday as needed.
Responsibilities
- Answer phones and greet patients and visitors with professionalism and kindness.
- Schedule and manage appointments for therapists and medical providers.
- Coordinate referrals and assist with patient care documentation.
- Enter and maintain accurate information in our electronic software system.
- Organize and maintain office supplies, printers, binders, forms, and other office materials.
- Scan, fax, copy, file, and process documents.
- Provide general administrative support to providers and management.
- Assist patients by answering questions and directing them to the appropriate staff member.
- Perform additional administrative duties as assigned.
Qualifications
- Experience working in a mental health and/or medical clinic is required.
- Bachelor's degree (completed or in progress) in an area related to Psychology, Social Sciences, or medical is a plus but not required.
- Strong interpersonal and customer service skills.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize in a busy office environment.
- Ability to work independently while contributing to a team.
- Positive attitude, dependable, professional, and willing to learn.
Someone interested in psychology, behavioral health, or healthcare administration would be an excellent fit, but a long-term interest in helping people is the most important quality.
Why Join Our Team?
Pathways Professional Counseling/Medical is a family-owned practice that has proudly served the community for more than 25 years. We offer the opportunity for you to make a meaningful difference in the lives of our patients every day. We also take pride in providing a positive, supportive, and easy-going work environment where teamwork, respect, and helping one another are valued.
Benefits
Eligible employees may receive:
- Health insurance
- Paid time off
Schedule
- Monday through Friday
- No weekends
- In-person position
- Must be available to work until 7:00 PM Monday through Thursday as needed.
Pay: $15.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
