- Job Title: Sales Support Specialist
- Department: Sales
- Location: Plano (Frisco), TX
- Job Type: Full-Time
- Work Arrangement: In-Office Only
Position Overview
Propelr is seeking a motivated and detail-oriented Sales Support Specialist to join our growing team. In this entry-level role, you will be the backbone of our sales operations, handling key administrative tasks and assisting with customer communications and order processing to ensure a seamless sales experience for our clients and internal stakeholders.
This is an ideal launchpad for someone looking to build a rewarding career in fintech sales, customer success, or business operations. If you're highly organized, eager to learn, and thrive in a collaborative environment, we want to hear from you!
Key Responsibilities
- Sales & Admin Support: Assist our inside sales team with daily administrative tasks, schedule meetings, and help prepare sales documentation, quotes, and proposals
- CRM & Data Management: Enter, update, and maintain accurate customer records within our CRM
- Order Management: Process customer orders, track fulfillment status, and coordinate with internal departments to ensure timely delivery
- Customer Care: Serve as a reliable point of contact for customer inquiries via phone and email, providing updates on orders, shipments, and account details
- Reporting: Generate routine sales reports to help the team track performance and metrics
Qualifications
What You Need (Required)
- High school diploma or equivalent
- A positive, proactive attitude with a genuine willingness to learn and grow
- Excellent written and verbal communication skills with a strong customer-service mindset
- Basic computer proficiency, including proven experience with Microsoft Office (Word, Excel, Outlook)
- Strong organizational skills, sharp attention to detail, and the ability to multitask in a fast-paced environment
What We’d Love to See (Preferred)
- Previous experience in customer service, retail, or an administrative role
- Prior exposure to CRM software (e.g., Salesforce, HubSpot) or data entry management
Benefits (The good stuff!)
At Propelr, we believe in investing in our people. We offer a competitive compensation package and plenty of room for professional growth:
- Financial & Security: Competitive pay and a 401(k) retirement plan
- Health & Wellness: Comprehensive Health, Dental, and Vision (Eye) insurance
- Work-Life Balance: Paid Time Off (PTO) to refresh and recharge
- Growth: Dedicated training, professional development opportunities, and clear paths for career advancement
Propelr Overview
Propelr is a modern payments provider that enables small and mid-sized businesses and global brands to process billions of dollars in card transactions annually. Through a consultative, client-first model, we deliver customized payment solutions aligned with our clients’ operational goals and processing requirements.
For software platforms, we offer developer-friendly integrations that support embedded payments and shared revenue opportunities.
Built for growth and long-term performance, Propelr helps businesses optimize their payments ecosystems to increase efficiency and drive meaningful bottom-line impact. Learn more at propelrpay.com.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Education:
- High school or equivalent (Required)
Ability to Commute:
- Plano, TX 75024 (Required)
Work Location: In person
