Now Hiring: Customer Service Representative / Veterinary Receptionist.
Woodland West Animal Hospital is growing, and we’re seeking a reliable, motivated, and professional Customer Service Representative to join our busy, fast-paced animal hospital.
Please no phone calls, feel free to reach out to Julie, our CSR Team Lead at [email protected]
WE ARE OPEN 7 DAYS A WEEK, 7:00 AM-8:00PM.
- This position is ideal for someone who thrives in a high-volume environment, can confidently multitask, and remains calm, friendly, and professional at all times. Excellent attendance and reliability are a must. About Us Open 365 days a year Smoke-free, beautiful, state-of-the-art facility 12 veterinarians with a well-established support team recently added a CT machine Fun, team-oriented environment where everyone helps when needed position Details Schedule Requirements:
- Must be able to work Tuesday–Saturday, 1:30 PM – 8:30 PM (or later depending on hospital volume). This schedule is NON-NEGOTIABLE! Evenings, weekends, and 1-2 holidays are required. This is not a sitting job. We are constantly moving, and there is always work to be done.
- Responsibilities: Greet clients and their pets in a warm, professional manner.
- Manage multiple phone lines and schedule appointments efficiently, maintain front desk operations in a fast-paced environment, assist veterinarians and technicians with administrative tasks.
- Maintain accurate patient and client records process payments, and address billing inquiries, educate clients on services, products, and basic pet care.
- Clean and reset exam rooms after client checkout, remain polite, professional, and calm with all clients in every situation
- Requirements: A minimum of one year of customer service experience is required. Prior veterinary or animal-related experience is preferred. Ability to multitask in a very busy environment, strong communication and interpersonal skills, excellent attendance, punctuality, and reliability are required calm, professional demeanor under pressure, motivated, dependable team player, must be able to work holidays!
- Benefits: After 60 days of continuous, full-time employment, eligible employees may participate in: Medical, dental & vision insurance, retirement plan, and additional employee benefits.
- All employees are subject to pre-employment testing and random drug screenings.
- If you are dependable, love animals, providing excellent client care, and can thrive in a fast-paced environment, we would love to hear from come join a team that truly cares for our patients, our clients, and each other.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Veterinary experience: 1 year (Required)
- Customer service: 1 year (Required)
Ability to Commute:
- Tulsa, OK 74132 (Required)
Work Location: In person
