The primary role of the Scheduling Coordinator is to schedule office appointments with patients while contributing to a "white gloves" treatment.
Key Responsibilities:
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Effective use of the phone in a courteous, friendly and professional manner to schedule appointments per office protocol
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Insure patient data is accurate and current by reviewing it with the patient
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Document patient information in computer
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Use discretion with all private information in a medical setting
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Verify insurance information with the patient
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Confirm appointments daily
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Travel to other offices as necessary.
Requirements of the position:
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Experience in a medical/dental environment. (Minimum of 1 year)
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Minimum of a high school education or equivalent.
Essential Job Skills:
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Effective written, verbal and electronic communication.
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Excellent organizational and multi-tasking skills
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Ability to handle high volume of phone calls.
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Ability to take initiative and exercise independent judgment, decision-making and problem-solving expertise
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Ability to maintain confidentiality
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Computer proficiency in Outlook, Word, Excel and PowerPoint
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Practices shared accountability with other functional areas of the business
OMS360 is an Equal Opportunity Employer (EEO).
OUR CORE VALUES
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Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
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Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
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Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
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Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
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Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.
