Position Summary
The Load Planner - Specialist will be responsible for planning and execution of all daily outbound transportation needs, creating value through efficient modal and carrier decisions while eliminating undue transit cost and delays. Collaborates and partners with Carriers, Customers, and Warehouses to drive continuous processing improvement around transportation network and final mile flows. In addition to operational duties, the Specialist also supervises team members by overseeing daily task execution, providing guidance and performance feedback, and ensuring smooth operation of the transportation function. The role serves as a key point of contact for escalations, workflow management, and communication with internal and external stakeholders.
Job Responsibilities
- Manage and monitor new or pending orders and plan/optimize/tender/dispatch within consented time frame. (Both Collect & Prepay Shipments)
- Maintain and organize accurate data related to customer orders pending and in process
- Work across multiple systems to decipher route requirements and Update status or information into the systems (TMS, WMS, ERP)
- Monitor and challenge warehouse’s shipment preparation status to successfully load and ship products out on time.
- Instruct carriers and supervise actions required to meet or exceed expectations.
- Track and maintain on time pickup and delivery performance of the carriers.
- Monitor load planning progress and proactively communicate to minimize potential service failures.
- Provide load exception investigation and reporting.
- Assist Freight Audit Team or Finance Team to process freight invoices.
- Supervise day-to-day activities of team members ensuring tasks are performed accurately and within SLA.
- Provide on-the-job training, mentoring, and support to junior team members.
- Conduct regular check-ins or team meetings to monitor workload, assign priorities, and provide operational updates.
- Identify performance gaps and assist in coaching or development plans to improve team efficiency.
- Support the Manager in preparing performance reports, workflow documentation, and process standardization.
Minimum Required Qualifications
- Bachelor’s Degree Preferred (Preferably Supply Chain or Logistics)
- Extensive depth of knowledge of Transportation, Logistics, or Supply Chain Preferred
- Strong planning skills, for creating reports for business leaders, Strong analytical skills, collaborative problem-solver, and effective communications
- Proficient skills in Microsoft Excel.
- Organized, responsible, ability to work independently and as a part of a team
- Basic English writing and reading ability required.
iDC Logistics Inc. is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws. This commitment extends to all aspects of the company’s employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.
This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of the Company’s business, competitive considerations or the work environment changes.
Benefits
The company offers medical, dental, and vision insurance, as well as basic and voluntary life and voluntary ancillary coverages for accident, critical illness and hospital indemnity. Full-time employees are eligible for paid sick leave, bereavement, holiday and vacation pay. Employees are eligible to participate in the company 401k plan on the first day of the third month following hire date.
iDC Logistics Inc. is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws. This commitment extends to all aspects of the company’s employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.
This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of the Company’s business, competitive considerations or the work environment changes.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
