Operations Assistant (Day Habilitation & In-Home Services) Job Summary:
We are seeking a dependable and detail-oriented Operations Assistant to support a Home and Community-Based Services (HCBS) agency providing Day Habilitation and In-Home services.
This position assists with client documentation, compliance tracking, staff coordination, and administrative support to ensure services are delivered accurately and in accordance with Medicaid and state requirements.
Duties
- Assist with client file audits for Day Hab and In-Home services
- Support Medicaid documentation, authorizations, and service tracking
- Maintain client binders, attachments, and compliance records
- Assist with staff scheduling and coverage coordination
- Support payroll preparation, timesheets, and mileage tracking
- Review service documentation for accuracy and completeness
- Help prepare for audits and compliance reviews
- Communicate with staff regarding missing or corrected documentation
- Provide general administrative support to operations management
Qualifications
- Strong attention to detail and organization
- Basic computer and data entry skills
- Ability to meet deadlines and follow procedures
- Strong communication skills
- Ability to maintain confidentiality (HIPAA compliant)
- Experience in HCBS, healthcare, or administrative support preferred but not required
Why Join Us
This role supports essential services for individuals with developmental disabilities and plays a key part in maintaining compliance, quality care, and efficient operations.
Pay: $17.50 - $18.23 per hour
Benefits:
Work Location: In person