Knack – Irvine, CA
About Us:
Knack is a charming, locally-owned boutique offering a curated collection of unique gifts, stylish home décor, and accessories. We’re proud to deliver exceptional customer service in a warm, welcoming environment. If you love helping people, have a creative eye, and enjoy connecting through social media, you’ll feel right at home with us!
Position Overview:
We are seeking a Cashier & Customer Experience Associate to join our team. In this in-person role, you’ll be the friendly face customers interact with at the register and throughout the store. When the shop is slower, you’ll also support our digital presence by helping create and post content on Instagram, TikTok, and Facebook, and by responding to customer messages through our text club. This position is perfect for someone who’s personable, dependable, and comfortable wearing multiple hats.
Schedule:
- Thursday to Monday
- 10:00 AM – 6:00 PM
- Days off: Tuesday & Wednesday
(Weekends and occasional holidays required)
What You’ll Do:
- Greet and assist customers with product selection
- Offer personalized recommendations and create a welcoming experience
- Handle purchases through the POS system quickly and accurately
- Answer customer questions in-store, by phone, and through email
- Maintain a clean, organized, and well-stocked store environment
- Help track and restock inventory
- Post engaging content and stories on social media (TikTok, Instagram, Facebook)
- Reply to customer messages through our text club during downtime
What We’re Looking For:
- Friendly, professional, and outgoing personality
- Excellent verbal communication and problem-solving skills
- Ability to multitask and stay organized in a busy boutique setting
- Tech-savvy with basic computer skills and familiarity with social platforms
- Creative mindset and eye for visual presentation a plus
- High school diploma or equivalent
- Reliable transportation to our Irvine location
Job Types: Full-time, Part-time
Pay: From $18.50 per hour
Benefits:
Work Location: In person
