Description:
The standard duties of a bank teller include but are not limited to:
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Serves customers by completing account transactions.
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Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.
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Sells cashier’s checks, gift cards, pre-paid cards and money orders.
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Answers questions in person or on telephone and refer customers to other bank services as necessary.
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Records transactions by logging cashier’s checks and other special services; preparing currency transaction reports.
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Cross sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative.
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Completes special requests by opening and closing accounts, taking orders for checks, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals.
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Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.
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Reconciles other transactions.
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Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.
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Complies with bank operations and security procedures by participating in all dual-control functions, auditing other tellers’ currency, and assisting in certification of proof.
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Maintains customer confidence and protects bank operations by keeping information confidential.
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Contributes to team effort by accomplishing related results as needed.
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Other duties as assigned.
Wage DOE. Benefits include dental, health, vision, and 401(k). Paid vacation, personal sick leave and holidays.
Requirements:
Bank Teller Skills and Qualifications:
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Customer service
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Attention to detail
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General math skills
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Verbal communication
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Integrity
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Selling to customer needs
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People skills
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Financial skills
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Financial software
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Thoroughness
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Documentation skills
Basic job requirements include but are not limited to:
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Must be able to stand for long periods of time.
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Must be able to type, use computer systems, read, and write.
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May need to be able to lift up to 50 pounds at a time.
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Use hands, fingers and have dexterity to operate a computer keyboard, calculator, 10-key, telephone and other necessary equipment.
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Ability to reach with hands and arms, walk, stand, sit, kneel, and crouch.
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Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
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Must be able to lift and carry files, documents, teller drawer, coin, etc.
