Job Summary:
This position sits within the Division of HIV, Infectious Diseases and Global Medicine at Zuckerberg San Francisco General Hospital (ZSFG), and supports the LIINC (Long-term Impact of Infection with the Novel Coronavirus) and SCOPE (Study on the Consequences of the Protease Inhibitor Era) Research Programs, which conduct clinical and translational research on acute and post-acute infection syndromes related to COVID-19 and HIV.
The Clinical Research Coordinator (CRC) is a certified phlebotomist who will conduct in-person research visits at participants’ homes and in clinical settings, drawing blood and collecting other biospecimens, recruiting and consenting participants, and coordinating study activities across multiple protocols. The CRC’s primary assignments will be home- and clinic-based observational and interventional studies of individuals with acute and post-acute infections, with a current focus on COVID-19 and Long COVID. Active protocols include PREVENT-LC (Early Antiviral Treatment to Prevent Viral Persistence and Inflammation as Drivers of Long COVID), PASC-RECOVER (Post-Acute Sequelae of SARS-CoV-2 Infection – Researching COVID to Enhance Recovery), and the LIINC cohort, and the CRC may be assigned to additional home- or clinic-based studies as the Division’s research portfolio evolves. Working independently under the Principal Investigators, Project Directors, and Senior Clinical Research Coordinators, the CRC will implement study protocols, manage data, ensure quality assurance, and coordinate with health care providers, clinical researchers, collaborators, funders, and administrative staff. Several active protocols enroll participants during acute SARS-CoV-2 infection, so the CRC will conduct in-home and in-clinic visits with individuals who are actively infectious with COVID-19 (and, where applicable, other communicable respiratory pathogens), and is required to follow study infection-control protocols and wear UCSF-provided personal protective equipment (PPE) at every visit. The position requires a valid California driver’s license and the use of a vehicle for travel to participant homes throughout the study region.
ABOUT DIVISION OF HIV, INFECTIOUS DISEASES AND GLOBAL MEDICINE
The Division of HIV, Infectious Diseases and Global Medicine at the University of California San Francisco (UCSF) is an internationally recognized global leader in clinical care, research, and education. With its home-base located at Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG), the Division has been ranked as the top facility in the country for AIDS care since 1983. The Division’s work is featured frequently in the media, and it is often visited by numerous international, national, state, and local dignitaries and delegations. The Division consists of approximately 38 faculty members, 11 fellows/postdoctoral scholars and 170 academic and staff employees. It is the largest Division of the Department of Medicine (DOM) at ZSFG, with a total expenditure budget of approximately $52 million dollars.
Required Qualifications:
- HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities.
- Ability to travel to participant homes and community locations throughout the study region.
- Ability to operate a vehicle for work-related travel throughout California.
- Strong organizational and time management skills to coordinate schedules, study materials, and visit documentation.
- Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments, and outside institutions.
- Ability to multi-task in a fast-paced environment while working with a diverse subject population in a home and clinic setting.
- Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.
- Certified phlebotomy experience or equivalent certification to perform phlebotomy.
Knowledgeable in phlebotomy issues, including performing phlebotomy, working knowledge of tubes and procedures required for blood draw of clinical laboratory tests, and sample processing for research assays; basic laboratory techniques (safe handling practices, preparing and labeling samples and reagents for studies, proper use, storage, and disposal of reagents)
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Preferred Qualifications:
- Fluency in the usage of Committee of Human Research (CHR) online iMEDris system for submission, renewal, and modification of protocols through this system.
- Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.
- Good driving record and familiarity with the City’s geography
- Experience with electronic medical records.
- Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPAA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.).
- Familiarity with medical terminology, research policies and guidelines, guidelines for handling diagnostic specimens including packing/shipping infectious substances
- Certified Safe Shipper - IATA certification
- Experience using Box and REDCap data entry platform
- Experience applying the following regulations and guidelines:
- Good Clinical Practice Guidelines
- Health Insurance Portability and Accountability Act (HIPAA)
- The Protection of Human Research Subjects
- CHR regulations for recruitment and consent of research subjects
- Effective Cash Handling Procedures
- Environmental Health and Safety Training
- Fire Safety Training
- Experience with translational research trials, statistics and/or data management; knowledge of clinical research practices and longitudinal cohort studies
- Experience working with culturally and linguistically diverse groups
- Minimum of two years’ experience in clinical, community health setting and/or research setting
- Comfortable interviewing subjects on sensitive issues including high risk sexual practices and illegal drug use
- Knowledgeable in phlebotomy issues, including working knowledge of tubes and procedures required for blood draw of clinical laboratory tests, and sample processing for research assays; basic laboratory techniques (safe handling practices, preparing and labeling samples and reagents for studies, proper use, storage, and disposal of reagents)
- Conversational Spanish language skills with medical terminology
- Demonstrate excellent attendance and reliability.
- Advertising/publishing experience a plus.
- Proficient in Microsoft Office programs with emphasis on Excel, Access, Word, Savvy internet user
Able to carry boxes and supplies (inclusive of a small fridge approximately 40 pounds), pack specimens into shipping containers, and deliver specimens to lab in a timely manner. Able to file heavy charts (up to 5 lbs.) in file cabinets
Required Licenses and/or Certifications:
Licenses and certifications that a candidate must possess to be considered for the position.
- California Certified Phlebotomy Technician 1 (CPT-1) or equivalent license to perform phlebotomy in the State of California
- Legal Driver’s License
