Are you a retail parts pro who thrives in a fast-paced environment? Do you know your way around an electronic parts catalog and enjoy solving the puzzle of finding the exact right component?
We are looking for a driven, detail-oriented Parts Counter Specialist to join our busy dealership parts department. In this role, you will be the backbone of our parts operations, serving as the go-to expert for both our internal factory-trained technicians and our retail/wholesale walk-in customers.
Key Responsibilities
- Support the Shop: Efficiently look up and dispense correct parts to dealership technicians to keep shop flag hours high and minimize bay downtime.
- Customer Service: Assist retail and wholesale customers at the counter and over the phone with precision, professionalism, and a friendly attitude.
- Inventory Mastery: Utilize the Dealer Management System (DMS) and electronic parts catalogs (EPC) to check availability, source parts, and process orders.
- Logistics & Receiving: Assist with receiving stock, sorting inventory, and maintaining a clean, organized, and efficient parts room.
- Revenue Growth: Identify up-sell opportunities (such as related gaskets, seals, or hardware) to provide a complete repair solution for the customer.
Qualifications & Skills
- Experience: Minimum 1–2 years of automotive parts counter experience (dealership or high-volume aftermarket retail preferred).
- Tech-Savvy: Proficiency with standard dealership systems (e.g., CDK Drive or similar DMS) and electronic parts catalogs is a massive plus.
- Communication: Strong verbal and written communication skills—you can explain complex parts layouts clearly.
- Physical Stamina: Ability to stand for extended periods and lift/move parts packages up to 50 lbs.
- Mindset: A team-player attitude with a high attention to detail and a hustle mentality.
What We Offer
- Competitive starting salary of $50,000/year with room to grow.
- Comprehensive benefits package (Medical, Dental, Vision, 401k).
- Paid time off and holiday pay.
- Employee discounts on vehicle purchases, service, and parts.
- A stable, high-volume environment with a clear path for career advancement.
Pay: From $50,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
