Job Title: Advocate Supervisor
Status: Full-Time, Hybrid
Location: CASA of Berks County, Reading, PA
Reports To: Executive Director
$21.00/hour
About CASA of Berks County
CASA of Berks County recruits, trains, and supports volunteer advocates for children who are dependent on Berks County Children & Youth Services. Our advocates give judges the information they need to make decisions in a child's best interest — often serving as the one consistent adult voice in a child's case.
Position Summary
The Advocate Supervisor provides direct supervision and support to a caseload of volunteer advocates, ensuring high-quality advocacy for children in the dependency system. This role also leads volunteer training and represents CASA in the community through outreach and recruitment efforts.
Key Responsibilities
Supervision & Case Support
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Supervise and support an assigned caseload of volunteer advocates
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Review advocate reports and ensure quality, timely court documentation
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Provide guidance on case-related decisions, family engagement, and court preparation
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Monitor advocate performance and provide coaching as needed
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Maintain accurate case records in compliance with program standards
Training
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Lead pre-service and in-service training for new and current volunteer advocates
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Support the development and delivery of training materials
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Help onboard new advocates into their first cases
Community Outreach
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Represent CASA of Berks County at community events, presentations, and partner meetings
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Support volunteer recruitment efforts across the county
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Build relationships with community organizations, schools, and referral partners
Qualifications
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Bachelor's degree required
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Experience in social services
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Experience supervising others
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Demonstrated ability to lead trainings
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Experience with community outreach or public-facing engagement
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Strong written and verbal communication skills
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Ability to work independently and manage a caseload with competing priorities
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Valid driver's license and reliable transportation for local travel
Work Environment
This is a full-time, hybrid position combining remote work with in-office time, court appearances, community outreach, and in-person training sessions as needed.
Submit cover letter and resume.
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