Administer and maintain cloud infrastructure, identity management systems, and core digital services to ensure secure, reliable, and high-performing operations
Partner with internal and external IT teams to support networking, hardware, software, and technology services across the organization
Provide technical support, troubleshoot issues, and coordinate escalation with vendors or service providers when necessary
Collaborate with research and laboratory teams to integrate scientific instruments, software applications, databases, and digital technologies into the broader infrastructure environment
Manage user access, onboarding and offboarding processes, backup and disaster recovery solutions, and business continuity practices
Ensure compliance with security, data protection, regulatory, and institutional requirements while maintaining appropriate governance and risk controls
Support research computing initiatives, including coordination with high-performance computing resources and data analysis platforms
Manage technology vendors, contribute to procurement activities, maintain technical documentation, and support the ongoing development of the organization’s digital technology roadmap
