Klean K9 is seeking a motivated, outgoing, and results-driven team member to help grow our membership program. This is a sales-focused position for someone who enjoys building relationships, educating customers, and helping pet owners discover the value of our services.
The primary responsibility of this role is converting new and existing customers into Klean K9 members while creating an exceptional experience for every client who walks through our doors.
Responsibilities:
- Promote and sell Klean K9 membership plans to new and existing customers
- Explain membership benefits and recommend the best option for each dog’s needs
- Build strong relationships with clients to increase retention and renewals
- Follow up with prospective members and inactive clients
- Encourage rebooking of grooming, bathing, and wellness services
- Recommend retail products and additional services that enhance the customer’s experience
- Track membership goals and contribute to the growth of the business
- Provide outstanding customer service while managing front-of-house operations
What We’re Looking For:
- A confident communicator who enjoys talking with people
- Someone comfortable with sales and achieving performance goals
- Customer-focused with the ability to build trust and long-term relationships
- Organized, professional, and self-motivated
- Pet industry experience is a plus, but not required
This is not a traditional receptionist position. We are looking for someone who can actively engage with customers, drive membership growth, and become a key part of Klean K9’s continued success.
If you enjoy sales, love dogs, and want to be part of a growing business, we’d love to hear from you.
Job Type: Part-time
Pay: $17.00 - $30.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- Do you have front desk experience
- Do you have management experience
Experience:
- Dog handling: 1 year (Preferred)
Work Location: In person
