Private Dental Practice | Shreveport/Bossier, Louisiana | Full-Time | On-Site
$22–$28 per hour, depending on experience
Medical Insurance • Dental Insurance • Vision Insurance • 401(k) with Company Match • Generous PTO • Paid Holidays • Career Advancement
A Practice Where People Love Coming to Work
Are you an experienced dental front-office leader who is ready for more responsibility, autonomy and opportunity?
A Brighter Smile Dental Care is a well-established, privately owned dental practice serving the Shreveport/Bossier community. We are looking for a Dental Office Manager who enjoys leading people, improving systems and creating an exceptional experience for both patients and team members.
We are not a corporate chain. Our decisions are made locally, our doctors are accessible, and our managers have a real voice in how we operate and grow.
If you're currently a Dental Office Manager, Front Office Lead, Patient Coordinator or healthcare office supervisor who is ready to take the next step in your career, we'd love to meet you.
What You'll Do
As Dental Office Manager, you will help lead the daily business operations of the practice while partnering closely with our doctors and clinical team.
Lead the Team
- Lead, coach and develop the front-office team.
- Help recruit, interview, hire and onboard team members.
- Set clear expectations and hold team members accountable to practice standards.
- Conduct coaching and performance conversations.
- Build a positive, professional, team-oriented work environment.
Manage Daily Operations
- Keep the schedule running efficiently and help optimize patient flow.
- Coordinate front-office, scheduling and patient communication activities.
- Monitor daily production, collections, scheduling and other practice KPIs.
- Review reports and provide meaningful information to practice leadership.
- Identify opportunities to improve efficiency, profitability and the patient experience.
Create an Exceptional Patient Experience
- Welcome patients and establish a warm, professional environment.
- Help patients understand recommended treatment, financial options and next steps in partnership with the doctor and clinical team.
- Handle patient questions and concerns with professionalism and empathy.
- Resolve escalated situations and turn challenging experiences into positive ones.
- Set the standard for outstanding customer service.
Support Financial & Administrative Operations
- Oversee front-office billing, insurance and payment processes.
- Help ensure accurate patient accounts and effective collections.
- Work with the team to improve insurance verification, claims and accounts receivable processes.
- Maintain confidentiality and protect patient information.
Maintain Compliance & Standards
- Help ensure compliance with HIPAA, OSHA and practice policies.
- Maintain consistent administrative procedures and documentation.
- Support a clean, organized and professional office environment.
What We're Looking For
You may be a great fit if you are:
- An experienced Dental Office Manager ready for a great new opportunity.
- A Dental Front Office Lead ready to take the next step into management.
- A Patient Coordinator or Treatment Coordinator who has naturally become the "go-to" leader on your team.
- An experienced healthcare office supervisor interested in bringing your leadership skills into dentistry.
Ideal Qualifications
- 2+ years of dental front-office, healthcare or customer-service experience.
- Previous leadership or supervisory experience preferred.
- Experience with Dentrix, Open Dental or another dental practice management system.
- Working knowledge of dental insurance, billing and patient accounts.
- Strong organizational and communication skills.
- Ability to coach, motivate and hold a team accountable.
- Comfortable handling difficult patient situations.
- Strong attention to detail and follow-through.
- Calm and professional under pressure.
- Positive, solutions-oriented attitude.
- Genuine commitment to patient care and team success.
Don't meet every qualification? That's okay. If you have strong leadership skills, excellent patient-service instincts and experience in a dental or healthcare environment, we encourage you to apply.
Why Join A Brighter Smile Dental Care?
We believe great patient care starts with a great team.
When you join us, you'll have the opportunity to:
- Work in a privately owned dental practice, not a corporate chain.
- Work directly with doctors and practice leadership.
- Make a meaningful impact on the patient and team experience.
- Grow your leadership and management skills.
- Receive ongoing training and professional development.
- Build a long-term career with an established and growing organization.
- Advance into additional leadership opportunities as you develop.
What We Offer
- $22–$28 per hour, based on experience and qualifications
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Generous paid time off
- Paid holidays
- Training and professional development
- Career advancement opportunities
- Stable, established private practice
- Supportive leadership team
Schedule & Location
Job Type: Full-Time
Work Location: In Person
Location: Shreveport/Bossier, Louisiana
Ready to Take the Next Step?
If you're a motivated dental professional who enjoys leading people, solving problems and creating an outstanding patient experience, we want to hear from you.
Apply today and tell us why you would be a great addition to the A Brighter Smile Dental Care team.
A Brighter Smile Dental Care is an equal opportunity employer.
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
