Pacific Rise Co is currently seeking a motivated and customer-focused Client Service Associate for an immediate start at our Hollywood, FL location. This position plays a key role in supporting clients, addressing service inquiries, coordinating requests, and ensuring a positive customer experience.
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Assist clients with service-related inquiries and requests
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Maintain positive and professional client relationships
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Resolve client concerns and escalate issues when necessary
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Process service requests and update client records
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Follow up on outstanding client matters and inquiries
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Maintain accurate documentation and administrative records
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Support daily office operations and client service activities
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High school diploma or equivalent required
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Previous customer service, client relations, or administrative experience preferred
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Excellent verbal and written communication skills
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Strong organizational and multitasking abilities
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Basic computer proficiency and data entry skills
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Health insurance
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Dental insurance
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Vision insurance
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Paid time off
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401(k) with company match
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Employee training programs
Pacific Rise Co is dedicated to providing reliable operational and logistics solutions while maintaining exceptional service standards. We offer a supportive workplace, comprehensive training, and opportunities for long-term career growth.