We are looking for an experienced and skilled Assistant Manager with remarkable skills, who will run a store effectively and with attention to detail. Who will create positive memories for all who touch DQ. The assistant manager will assist the General Manager (GM) in executing specific aspects of the restaurant operations, which may include financial performance, product production, inventory, personnel, sales, and marketing. Set high standards and create a great environment for the team to work.
Benefits:
- Trainings
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Flexible Schedule
Requirements:
- Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
- Work in and out of different temperature ranges.
- Stand for long periods of time.
- Lift up to 30 pounds.
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Work around nuts and other allergens.
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Perform other duties and responsibilities as requested by the GM.
Functions:
Operations
- Manage entire operation of restaurant during scheduled shifts. Strive for operational levels that meet or exceed the Fan’s expectations in the areas of quality, service and atmosphere, creating value through an excellent experience. Accurately complete designated duties such as inventory control, ordering of products, cash control.
Training
- Ensure that shift leads and crew are trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices.
Fan Service
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Ensure that Fan service in all areas meets or exceeds company standards.
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Establish standards for the management team and crew to handle customer concerns.
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Understand the importance of speed of service and resolve bottlenecks in work flow.
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Build relationships with return or preferred patrons.
Team Member Leadership
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Accomplish store objectives by assisting the GM with hiring, training, coaching and developing shift leads and crew members to build a highly skilled and productive team.
- Assist the GM with thorough training and new hire orientations; clearly communicate job expectations; monitor each employee and manager’s performance and job contributions, provide ongoing and helpful feedback against expectations.
Health and Safety Standards
- Assist the GM with ensuring that Food Safety is the top training priority in store operations. Ensure that proper hand washing, product rotation procedures, and temperature logging are visible and active behaviors. Role model and enforce safe food handling practices.
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Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations and maintaining security systems or routines.
Qualifications:
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High School diploma or equivalent required.
- Proven track record of effectively managing COGS and labor.
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Strong knowledge and application of safe food handling practices.
- Must be ServSafe® certifiable
Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant
Pay: $13.00 - $15.00 / hour
Benefits:
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Employee discount
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Paid training
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Other
Job Type: fulltime
Education: High school degree
Work location: On-site
