Job Description
The Nightlife and Daylife Club Cocktail Server / Marketing Model is responsible for providing superior guest service while interacting and entertaining in a professional manner. Service should be consistent with Forbes 5 Star Standard rating. All duties and assignments are to be performed according to departmental and Wynn company standards.
Job Duties:
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Greet, serve, interact and entertain guests courteously and in a timely manner with an upbeat attitude
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Consistently deliver exceptional service to every guest while interacting and entertaining in a professional manner
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Serving beverages, food and amenities in all areas of the pool and nightclub
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Take food and beverage orders from Guests table(s) and communicate orders properly to the service bar
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Organize and prioritize service per appropriate service sequence
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Up sell and suggestively sell menu items, celebration packages and beverages at all times
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Check food and beverage orders prior to serving to ensure that they are correct, properly presented and that special requests have been met
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Promptly deliver all beverages to appropriate tables and assigned work areas
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Manage multiple tables and tasks in an efficient and proactive manner
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Maintain a clean and hygienic workstation in accordance with Clark County Health Standards
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Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated
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Ability to initiate and maintain an upbeat and relaxed environment on a consistent basis
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Ensure daily/nightly opening and closing duties are completed
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Adhere to and enforce company specific safety and health department policies/procedures
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Report any incidents or violations to management
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Follow all designated emergency procedures
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Attend required trainings
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Marketing and promoting pool and nightclub events both on property and on Social Media platforms
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Maintain social platforms as indicated by management and participate in marketing campaigns via social media
Qualifications
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Minimum of 21 years of age
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Minimum of 1-year work experience in a high-volume beverage or nightclub setting
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Must be able to communicate in English with guests and other team members
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Must be able to work efficiently within a team environment
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Must have the ability to withstand high temperatures, heat and sun
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Must adhere to both company and department specific policies and procedures
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Embrace company culture and take pride in the resort and amenities
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
