Description:
The Glen Retirement System is actively seeking a motivated and dedicated Full-Time Receptionist
for our Skilled Nursing Facility.
Company Description:
Since 1898, The Glen strives to provide the best environment for seniors. Our focus is a “resident directed” philosophy that caters to each resident's individuality by respecting their choices, preserving their dignity and giving them every opportunity to live a purposeful life. We feel it is the best way to offer the highest quality of care in a compassionate environment that places the respect of our residents above all else. By embracing this philosophy, residents are happier and healthier.
ASSIGNED SHIFT: Shift is normally an 8-hour shift (2 days 7AM- 3PM & 2 days 3PM-11PM)
ADDITIONAL FUNCTIONS:
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Answer telephone, screen calls and route appropriately.
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Provide information for visitors, residents, staff, and callers and refer to appropriate resources if not able to provide requested information.
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Monitor residents’ call lights and page accordingly.
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Provide limited resident information to family members, physicians per Glen policy.
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Greeting and directing visitors, family, physicians, and other visiting healthcare professionals.
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Provide communication, documentation, directional and related assistance in emergency situations as assigned by Nursing Director or Assistant Administrator.
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Be familiar with Emergency Preparedness Plan and specifically the Receptionist’s role.
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Maintain desk in neat, orderly manner.
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Maintain resident “pass sign out/in” book
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Maintain private caregiver sign in/out log.
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Record staff “call-ins” and route to appropriate supervisors. Assist coordinators with staffing.
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Monitor fire panel and take action per policy/procedure.
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Monitor resident call system, page appropriately and follow up for completed staff response as directed by policy/procedure.
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Documentation and data entry to include assigned entries into resident records, completing and posting 24 hour staffing report, organizing folders for doctors’ runs, and maintaining the Households’ resident roster.
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Complete and route Status Change Notifications.
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Copy face sheet from resident record when resident transfers to another facility/hospital.
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Coordinate transportation for resident to medical appointments, etc. and maintain the appointment calendar. Assist Assistant Administrator in preparing appointment packets.
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Assists with medical record maintenance as requested. Tasks may include chart order, filing, preparation of chart for new admissions, turning charts, cleaning of medical record binders, document scanning.
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Sell meal tickets and maintain cash box.
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Mailings as assigned, such as care conference notifications.
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Responsible for scanning medical records.
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Responsible for scheduling resident medical appointments and transportation that occur during your shift.
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Recording of brief charges that occur during your shift.
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Printing face sheets to keep the evacuation binder updated on a daily basis.
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Other tasks as assigned by supervisor.
BENEFIT PACKAGE:
- Competitive pay-rates
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Paid Time Off
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Holidays on hire (7)
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Group Medical, dental and vision
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Supplemental insurance during open enrollment once a year
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403 (b) Retirement Plan
Requirements:
QUALIFICATIONS:
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Must be people-oriented individual, have good communication skills, and the ability to work with a diverse group of people.
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Must be able to work overtime as required.
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Well organized and self-motivated.
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Computer skills appropriate to job functions
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Minimum, High School Graduate
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Pleasant, friendly, outgoing personality
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Ability to effectively handle interruptions & crisis situations
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Able to maintain well-groomed, professional appearance
PHYSICAL DEMANDS:
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Must be able to fulfill job requirements in a high-energy, high-traffic area.
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Must be able to lift/carry up to 50 pounds; push/pull up to 90 pounds.
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Extended sitting & standing during work shift
