Qualifications:
Work Experience
- A minimum of 1 year progressive experience in a related field
Other Work Experience
- 1+ years of Rack & Stack/Integration experience preferred
Licenses and Certifications
- The following certifications are preferred:
- CompTIA A+ Certification
- CompTIA Network+ Certification
- Cisco Certified Network Associate (CCNA)
Knowledge, Skills, and Abilities
- Ability to lift between 5-50 pounds regularly
- Ability to handle walk ups, direct messages, phone calls, and incoming tickets
- Strong customer service demeanor and interpersonal skills
- Strong communicationskills (written, verbal, and presentation)
- Skill in completing assignments accurately and on time with attention to detail
- Ability to independently prioritize and handle workload in a fast-paced environment
- Solid understanding of internet-related technologies and protocols
- Understanding of how to route and manage copper, fiber cables, and power runs
- Familiarity with Microsoft Office Products like Word, Excel,Outlookand Visio
- Experience with networking technologies such as routers and switches.
- Experience with server hardware from various vendors such as Cisco, Dell, and HPE.
- Understanding of virtualization technologies including VMware ESXi and vCenter.
Want to learn more about the ATC? Check us out on our platform:
https://www.wwt.com/corporate/who-we-are/overview#atc
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $68,000.00 to $85,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
#LI-EG1
#LI-Remote
Requirements:
Technical Solutions Engineer I
Why WWT?
Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With nearly 12,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
What is the ATC?
Our Advanced Technology Center (ATC) is like no other testing and research lab. We call it an ecosystem that is front ended by our WWT Platform (Website). It's the place engineers and architects go for exclusive resources, guidance and tools. In the ATC, we provide Labs, Learning Paths, Cyber Range, Proof of Concepts, Lab Hosting Programs, and WWT Research. These offerings are meant for our Customers, Partners, and Internal Employees who need training and education on the latest and greatest solutions across all technology domains.
What will you be doing?
As an Engineer in our Advanced Technology Center (ATC), you will collaborate closely with ATC Architects to develop, test, execute, and document engagements for our customers. This role requires a fundamental understanding of Networking, Security, Virtualization, and Storage technologies. You will assist ATC Architects in scoping lab requests, designing architectures, and building lab environments aligned with specified test plans. Your contributions will include executing test cases, troubleshooting issues, documenting results, and ensuring the successful execution of projects while maintaining high-quality standards within our organization.
This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Company and the employee occupying the position.
Responsibilities:
- Basic administration skills for Windows and Linux systems.
- Baseline, upgrade, configure, and troubleshoot network devices.
- Install VMware ESXi, configure networking and storage, and deploy VMs on ESXi hosts.
- Install VMware ESXi, configure networking and storage, and deploy VMs on ESXi hosts.
- Create and update low level design documentation.
- Create and update test plan documentation.
- Communicate and collaborate with the project team.
- Communicate and collaborate with the project team.
- Engage in projects across all phases, including Scoping, Building, Implementing, Teardown, and Archiving.
- Daily walkthroughs of our data centers to ensure the environment and facilities are operating at efficient levels
