The Opportunity
Reporting to the Bakery Department Head, and supervised by the Pastry Chef, the Bakery Production Supervisor is responsible for supporting the Pastry Chef in providing guidance, supervision and sets as a good example for Store Associate (Bakery Production) to follow. He/she is also responsible for producing the assigned products quantity (Bread, Cake and/or other Pastries) based on orders received, control quality, inventory and wastage.
You Will:
- Supervise and provide guidance to Bakery Production Assistants; ensure fair task distribution and effective staff scheduling.
- Oversee the preparation and mixing of ingredients, and monitor the full baking production process.
- Train team members, provide performance feedback, and uphold safety and food handling standards.
- Participate in new product development and support innovation in bakery offerings.
- Maintain product quality, freshness, and inventory levels; ensure FIFO procedures are strictly followed.
- Manage ordering processes to ensure accurate stock levels and minimize waste.
- Address customer inquiries and support service excellence where needed.
- Lead by example by performing production duties when required and promoting a positive work culture.
- Ensure cleanliness, hygiene, equipment maintenance, and workplace safety in the production area.
- Fulfill any additional responsibilities as assigned by superiors, contributing to the overall efficiency and success of the department.
You Should Have/Be:
- Proven experience in producing bakery items (e.g., bread, cakes, and pastries), including dough mixing, cake cutting, and decorating.
- Solid understanding of workplace health & safety and food safety standards; valid FoodSafe certification required.
- Experience in supervising bakery production workflows with a focus on cost control and waste reduction.
- Strong leadership skills with the ability to train, guide, and manage team members effectively.
- Well-organized with strong problem-solving abilities and attention to detail.
- Capable of participating in bakery product research and development to support innovation.
- Excellent communication skills; proficiency in English is required, Cantonese and/or Mandarin is an asset.
- Flexible to work various shifts, including mornings, evenings, weekends, and holidays.
- Familiar with bakery tools and equipment; basic proficiency in Microsoft Office.
- Demonstrates job commitment, reliability, and accountability with a proactive and self-motivated attitude.
- A strong team player who collaborates well with others and adheres to company policies and attendance expectations.
Benefits
- Competitive Wages
- Paid Holiday Leave
- Premium Pay For Holiday Work Hours
- Generous Paid Time Off (Annual Vacation, Sick, Marriage, Bereavement)
- Medical, Dental & Vision Care
- Life & AD&D Insurance
- Employee Assistance Program
- 401(k) Retirement Plan
- Paid Training
- 10% Off In-store Staff Purchase Discount
- Subsidized staff meal
- Birthday Cake
- Long Service Award
Staff Recreation Activity
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Safety Statement
Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.
Safety Statement
Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centers and Warehouse & Distribution are as safe as possible.
T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.
