Description:
BERT OGDEN FIESTA CHEVROLET SERVICE DEPT TECHNICIAN
POSITION TITLE:
Service Technician
DEPARTMENT:
Service
REPORTS TO:
Service Manager
PURPOSE:
The General Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. S/he also will oversee the work of any apprentice technician assigned to him/her.
ESSENTIAL DUTIES:
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Receive repair orders from dispatcher and take to stall area
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Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
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Diagnose cause of any malfunction and perform repair.
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Communicate with parts department to obtain needed parts.
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Save and tag parts if the job is under warranty or if requested by the customer.
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Examine the vehicle to determine if additional safety or service work is required.
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Advice service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
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Document work performed.
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Road-test vehicles when required or refer to the test technician, keeping in mind that customers’ vehicles should not be used for personal errands.
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Supervise work of any apprentice technicians as assigned. Attend factory-sponsored training classes. Keep abreast of factory technical bulletins.
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Ensure that customers’ cars are kept clean. Keep shop area neat and clean and be able to account for all dealership-owned tools at all times.
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Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous
wastes.
Requirements:
QUALIFICATIONS:
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Must be 21 years old or older
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Must be able to pass a drug test
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Must be able to pass a background screening
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High school diploma or the equivalent.
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Ability to read and comprehend instructions and information.
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ASE certification preferred.
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General mechanical skills.
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Valid driver’s license and a good driving record.
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Manual dexterity.
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Good Judgment.
BERT OGDEN IS AN EQUAL OPPORTUNITY EMPLOYER