Relay Goods is a fast-growing footwear resale company and the Running Shoe Tech role is where that growth begins. This is not a typical warehouse or retail hourly job. It’s the foundation of our business and the training ground for future leaders across operations, fulfillment, and marketing.
As a Running Shoe Tech, you are the hands and eyes behind every pair of shoes we recover, restore, and resell. Every downstream decision depends on the quality of your work and your judgment. For the right person, this role is a foot in the door to a growing company where initiative is rewarded and skills, responsibility, and compensation grow over time.
Responsibilities performed by Shoe Techs:
- Inspect and grade inbound footwear using Relay’s condition standards
- Restore shoes to resale ready condition through refurbishment and reconditioning
- Repackaging footwear
- Assembling boxes
- Stocking footwear on shelves
- Fulfillment of orders
- Job site cleaning
What winning looks like:
- Winning looks like consistently high-quality work that earns trust over time; showing strong judgment, attention to detail, and ownership that leads to greater responsibility and new opportunities within the company.
The optimal candidate will share the following values and traits:
- Optimistic attitude and a positive outlook on challenges
- Strong belief in accountability and personal responsibility
- Self-motivated and action-oriented, with a proactive approach
- Exceptional attention to detail and ambition in work
- Resilience and a solution-focused mindset when faced with adversity
- Timely and effective communication skills
- Desire for continuous personal growth and development
- Ability to stand for extended periods and lift up to 50 lbs
Preferred Experience:
- Previous employment in the running, outdoor or athletic footwear industry
- Personal background in running, training and athletics
- E-commerce experience is a plus
Tactical
- Rate: Starting at $19 per hour
- Location: Richmond, VA
- Flexible schedule
- Paid time off
Benefits:
- Free shoes every 6 months
- Professional development
- Fun working environment
Job Types: Full-time, Part-time
Pay: From $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
- Referral program
Application Question(s):
- Tell us about a time when your attention to detail directly affected the outcome of your work. What were you responsible for, and why did the details matter?
- Describe a team environment where accountability mattered. How did you contribute, and how did you respond when things didn’t go perfectly?
- Tell us about your interest in running, training, or athletic footwear and how you’d approach learning the details of the product if this is new to you.
Work Location: In person
