Job Title: Shift Manager
Location: 456 Killian Rd, Columbia, SC 29203
Employment Type: Full-Time
About Us:
Slim Chickens is a leading fast-casual restaurant known for our delicious chicken dishes, friendly service, and welcoming atmosphere. We pride ourselves on delivering a high-quality dining experience for every guest. We are looking for a dedicated and motivated Shift Manager to join our team and help us maintain our reputation for excellence.
Key Responsibilities:
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Lead and supervise a team of employees, ensuring efficient and effective shift operations.
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Train, coach, and develop team members to meet performance standards and company policies.
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Manage customer service interactions, addressing and resolving any issues or complaints promptly and professionally.
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Monitor food quality, presentation, and safety standards to ensure compliance with company and health regulations.
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Oversee cash handling procedures, including opening and closing registers, making deposits, and managing till discrepancies.
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Ensure a clean, safe, and welcoming environment for both employees and customers.
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Conduct regular shift meetings to communicate goals, expectations, and any operational updates.
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Collaborate with the General Manager to achieve sales targets, manage labor costs, and control expenses.
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Perform additional duties as needed to support the restaurant's overall success.
Qualifications:
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At least one year of experience in a management role within the restaurant industry. (QSR Preferred)
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Strong leadership and interpersonal skills, with the ability to inspire and motivate your team.
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Excellent customer service skills with a focus on creating a positive guest experience.
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Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
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Basic math and cash handling skills.
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Flexibility to work various shifts, including evenings, weekends, and holidays.
Benefits:
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Competitive pay
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Opportunities for professional growth and career advancement
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Employee discount
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Health, dental, and vision insurance (full-time employees only)
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PTO after 1 year of service
