Who we are:
R&L DataCenters is a regional payroll processing company committed to providing superior payroll services to Boards of Education, Municipalities, Not-for-Profit groups, and commercial businesses. R&L DataCenters was founded in 1969 with that simple commitment. We are located just off Route 78 in Bloomsbury, NJ 08804.
Position: Payroll Support Specialist
Duties and Responsibilities:
- Communicate with clients in a responsive, friendly, and professional manner in order to prepare accurate and timely payroll for the client through phone conversations and email correspondence.
- Work in a team setting to ensure timely service and complete a full payroll package.
- Perform Data Entry of payroll information
- Fulfill Client Report Requests using Custom Report Software
- Support clients by using Remote Support Software and having a working knowledge of proprietary payroll software being utilized.
- Maintain various client database(s) as necessary
- Communicate to the Client Services Manager and IT department the desires of the client / user based on customer feedback.
- ·Contribute to the content and organization of all written materials used for the purpose of staff and client education and support
- Uphold the confidentiality of personal and sensitive information.
Required Skills/Experience:
- Customer Service skills
- Computer Literacy
- Effective verbal and written communication skills
- Organizational skills
- Experience with Microsoft Office Platforms (Outlook, Word, Excel)
Preferred Skills/Experience:
- Associates Degree in a Related field or Applicable Experience
- Experience with Microsoft Operating Systems
- Experience with AS400
- Experience with LogmeinRescue or other Remote Support Software
- Prior experience or knowledge of business-to-business services, finance, and accounting
Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
