Five Marketing Inc., a sales and business consulting firm in Raleigh, is hiring a Customer Account Representative to represent Leafguard gutter solutions. In this role, the Customer Account Representative will manage each account with attention to detail, lead thoughtful sales discussions, and support sales growth. By maintaining strong account relationships, the Customer Account Representative ensures each account benefits from Leafguard protection.
As a Customer Account Representative, you'll help customers understand why LeafGuard is America's most trusted gutter protection. You'll facilitate account consultations by listening to each family's unique concerns, then guide them through the sales process with integrity. The Customer Account Representative’s sales success will be measured by the trust they build with every Raleigh customer.
Core Functions of the Customer Account Representative
- Provide attentive account management for customers by discussing the advantages of Leafguard seamless gutter systems for their homes.
- Collaborate with the team to audit and update account information so Leafguard gutter installations meet each home’s specific requirements.
- Track account progress and maintain clear records to support an efficient journey from consultation to final Leafguard gutter installation.
- Introduce special Leafguard offers and financing plans during account conversations to help homeowners achieve their goals within budget.
- Evaluate current gutter and exterior maintenance concerns and position Leafguard seamless gutters as the best protection against water damage.
- Conduct account follow-ups to confirm customer satisfaction and create opportunities for additional Leafguard sales.
Education & Experience Needed for the Customer Account Representative
- A high school diploma or GED equivalent is preferred.
- Experience in sales or account support is a plus.
Preferred Skills for the Customer Account Representative
- Identifies household pain points and connects them to LeafGuard benefits.
- Uses solution‑focused language that keeps the account engaged from start to finish.
- Highlights safety and maintenance‑free living in a way that supports sales momentum.
Pay: $3,600.00 - $5,200.00 per month
Work Location: In person
