Responsibilities:
- Coordinate and schedule transportation services
- Utilize transportation management systems such as AAA FSL , Aries & Towbook
- Communicate with drivers, and other office personnel
- Monitor and update tow status
- Collaborate with internal teams to resolve any issues
- Maintain records of all activities with documentation
- Assist with fleet management tasks
- Answer incoming calls and inquiries
Experience:
- Previous experience in dispatching is preferred.
- Knowledge of AAA FSL, Aries, and Towbooks is highly desired.
- Strong data entry skills and attention to detail are essential for this role.
- Proficiency in using phone systems for communication purposes.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Excellent communication skills, both written and verbal.
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Job Types: Full-time, Part-time
Pay: $19.00 - $21.00 per hour
Benefits:
Work Location: In person
