Position Purpose:
The Regional Associate Relations manager (RARM) is responsible for executing the strategy for promoting fair and consistent employment practices. The RARM ensures a positive associate relations environment to enhance overall performance in driving customer service and sales. The RARM reports to the Division Director of Associate Relations.
Key Responsibilities:-
Provides direction to RVP, RHRD, and other regional leaders on labor and employment trends and associate relations needs to ensure creation and maintenance of a positive associate relations environment
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Provides guidance to regional leaders on the interpretation and consistent application of Company policies, programs and initiatives
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Analyzes regional/district/store data to identify AR activity/trends; develops, executes and follows up on AR action plans to ensure fair and consistent application of Company policies and practices
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Monitors all labor relations activity in the region with guidance and direction from the Store Support Center (SSC) - Associate Relations team
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Provides direction to regional leadership on procedures for handling potential unionizing efforts and NLRB actions and developing preventative strategies and education on union avoidance
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Assists in developing, executing, and following up on game plans associated with EOC survey, town halls, and labor activity
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Provides region support to SSC in response to and/or resolution of EEOC, DOL, OFCCP and other labor and employment claims; as well as managing and reporting workplace violence matters
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Act as resource to assist Medical Health Management, Legal, and Asset Protection on investigations and associate relations issues
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Conducts training for management on legal and AR/labor relations matters, develops customized training where appropriate in partnership with Learning Development
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Works with Government Compliance to promote diversity using diversity reporting tools, and addressing AAP (OFCCP audits), I-9 compliance, compensation reviews, and other regional compliance issues
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Provides assistance to DHRMs with reviewing Performance Improvement Plans for Store Managers to ensure fairness and consistency
Direct Manager/Direct Reports:-
Reports to Division Director of Associate Relations
Travel Requirements:-
Typically requires overnight travel 20% to 50% of the time.
Physical Requirements:-
Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).
Working Conditions:-
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications:-
Must be eighteen years of age or older.
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Must be legally permitted to work in the United States.
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Ability to work a flexible schedule
Preferred Qualifications:-
Advanced degree in law, employee relations, or human resources
- Multi-site (50-plus locations) and experience with 10,000 associates
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8 years experience in employment law, employee relations or human resources is preferred
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PHR or SPHR or equivalent certification
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Ability to work a flexible schedule
Minimum Education:-
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
Minimum Years of Work Experience:
Preferred Years of Work Experience:-
No additional years of experience
Minimum Leadership Experience:
Preferred Leadership Experience:
Certifications:
Competencies:-
Ensures Superior Service
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Analyzes the Business
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Ensures Process & Operational Consistency
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Builds Relationships
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Leverages Partnerships
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Demonstrates Seasoned Judgment
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Communicates Effectively
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Labor and Employment Law Expertise
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Labor Relations Expertise
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Consultative Skills
