Job Overview
Kumo Japanese Bistro Join our dynamic retail team as a Retail Sales Associate and Cashier, where your enthusiasm and customer-first attitude will drive memorable shopping experiences! In this energetic role, you’ll be the friendly face that helps customers find the perfect products, handles transactions smoothly, and ensures the store remains inviting and well-stocked. Your proactive approach and excellent communication skills will contribute to a vibrant store environment, fostering customer loyalty and sales growth. This paid position offers an exciting opportunity to develop your retail expertise while making a positive impact every day.
Duties
- Greet customers warmly and assist them with product inquiries, providing knowledgeable recommendations and product demos when needed
- Operate POS (Point of Sale) systems efficiently to process retail sales transactions accurately and swiftly
- Handle cash register operations, including cash handling, cash drawer management, and balancing registers at shift end
- Upsell products by highlighting features and benefits to enhance customer satisfaction and increase sales
- Stock shelves, organize merchandise, and ensure the store displays are attractive and well-maintained through effective merchandising
- Provide exceptional customer service by addressing questions, resolving issues promptly, and maintaining a friendly attitude
- Maintain phone etiquette when assisting customers over the phone or via online communication channels
- Assist with inventory management tasks such as stocking new products and participating in regular stock counts
Skills
- Proven experience with POS systems, cash register operations, and retail sales transactions
- Strong communication skills with the ability to engage customers confidently in both English and bilingual settings
- Demonstrated supervising experience or leadership skills in a retail environment is a plus
- Ability to perform basic math accurately for cash handling, retail math calculations, and transaction balancing
- Knowledge of retail store product details, merchandising techniques, and inventory management practices
- Excellent customer service skills with a friendly demeanor and professional phone etiquette
- Capable of multitasking in a fast-paced environment while maintaining attention to detail
- Familiarity with upselling strategies to maximize sales opportunities
This role is perfect for motivated individuals eager to grow their retail career while delivering outstanding service. We value energetic team players who thrive on helping customers find what they need while creating a welcoming shopping atmosphere. Join us today to be part of a vibrant team dedicated to excellence!
Pay: $24.00 - $28.00 per hour
Benefits:
- 403(b)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person