Responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect co-payments
- Maintain patient records and ensure accuracy of medical information
- Follow HIPAA guidelines to protect patient confidentiality
- Assist with dental/medical administrative support tasks as needed
- Keep the front desk area clean and organized
Requirements:
- Previous experience as a dental/medical receptionist or in a similar role is preferred
- Familiarity with phone systems and handling multiple phone lines
- Proficient in dental/medical administrative support tasks, including scheduling appointments and managing dental/medical records
- Knowledge of dental terminology and understanding of dental office procedures
- Excellent communication skills, both verbal and written
- Strong organizational skills and attention to detail
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Cash balance pension plan
- Disability insurance
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Retirement plan
Medical Specialty:
Experience:
- Dental receptionist: 1 year (Required)
Ability to Commute:
- Lexington, KY 40509 (Preferred)
Work Location: In person
