Job Title: Housing Specialist II
Department: Program Management
Reports To: Program Supervisor
Location: Hybrid (remote/on-site), Must live within an approved employment state
FLSA Classification: Full Time/Non-Exempt
Objective of the Position
The Housing Specialist supports the administration of subsidized housing programs by conducting eligibility determinations, processing routine transactions, and maintaining compliance with program regulations. This role requires a solid understanding of housing policies and procedures, the ability to manage moderately complex cases, and a commitment to delivering high-quality service to program participants. While not at an expert level, the Housing Specialist II demonstrates growing proficiency, reliability, and initiative in handling housing-related tasks and contributes to the overall effectiveness of the housing team.
Responsibilities
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Assist clients with the application process for subsidized housing programs (HCV, PH, LIHTC, etc.)
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Review and verify documentation to determine eligibility.
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Maintain accurate records of client interactions and case files.
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Provide information and support to clients regarding program requirements and processes.
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Conduct client interviews to gather necessary information.
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Ensure compliance with federal, state, and local regulations.
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Assist in training and mentoring programs for team members.
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Participate in team meetings and training sessions.
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Perform other duties as assigned.
Education & Experience Requirements
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High school diploma or equivalent is required.
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Associate or bachelor’s degree preferred.
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Certification in Housing Choice Voucher (HCV) is required.
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Certification in Public Housing (PH), Low-Income Housing Tax Credit (LIHTC), or other affordable housing programs preferred.
Experience
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3+ years of experience working with HUD funded programs (HCV, PBV, PH, or similar federalized housing programs) and regulatory housing compliance is required.
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Working knowledge of HUD regulations including HOTMA, NSPIRE, SEMAP/PHAS, rent calculation, eligibility, and reasonable accommodation procedures is required.
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Proven track record of achieving an 85%+ quality score.
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Strong organizational and time management skills are required.
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Excellent communication and interpersonal skills are required.
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Ability to work independently and as part of a team is required.
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Proficiency in Microsoft Office Suite is required.
Travel Requirement:
Travel is required as projects entail.
Equal Employment Opportunity Statement:
AMA Consulting Group is an Equal Employment Opportunity employer. We are committed to providing a work environment free from discrimination and harassment. We ensure equal opportunity for all applicants and employees regardless of race, color, religion, sex, national origin, age, disability, or genetic information.
If you require accommodation to apply for a position, please contact our HR department at [email protected].
Please note that this job description isn't intended to cover every task or responsibility that might arise. Additional duties may be assigned as needed to support the evolving needs of the organization.
